I have been happily emailing videos to blip.tv. This message appeared in the last two weeks - after doing a lot of live streaming. I deleted all the photos and videos except this one. I also deleted apps I'm not using. So, not sure what is causing this.
Got an email from an anonymous source who didn't want to go on the record because it may or may not work.
1. Is the memory card fragmented? a. Copy the memory card files to your PC b. Then reformat your memory card (can be done on the phone) c. Copy your files back on the card
If this doesn't fix the problem, the next step is to do a soft reset.
a. Make a back up of your data b. Fully charge battery or plug it in c. Type #7370# and follow the prompts d. Don't touch phone after you have done this, it will be appear to be dormat for 5 minutes but then it will reboot all clear. e. Restore your backed up information
If this doesn't work, the next step is to update the firmware.
As you know, about three weeks ago, I took the Nokia N95 plunge and was as excited as my colleague, Amy Gahran, was. I feel in love with it - but the honeymoon is over ...
Amy Gahran, had a bad experience
updating the firmware for her n95 purchased from Amazon. So, I took her advice to update
the firmware. Well, Nokia's user support isn't the most intuitive. I
felt like I was back in 1995. Amy was great and helped me by pointing
me to the right resources. That was two weeks ago. My firmware was up to date, life was good.
Not so fast. I found another way to get the firmware version - and oh no, holy firmware versions batman, I had the same older version as Amy. Oh no, did that mean if I updated the firmware like Amy did that my beloved Nokia N95 would turn into an expensive, unresponsive brick?
I was tempted to simply pack up the phone and send it right back to
Amazon. Instead, I registered the phone warranty and found the support phone numbers. I took a deep breath, dialed, and braced myself for an unpleasant technical and customer support experience. I actually called three times - the third time I decided to live broadcast it.
Bottom line - they claim that it won't brick if install the US version of the firmware and that phone is covered under warranty. I'm still afraid to update the firmware and wasn't going to - but now I'm getting some really strange performance issues that might well force me to update.
Amy Gahran wrote about my experience here, listened to the video, and offered some great advice if you are thinking about a N95 so you don't get screwed. Charlie Shick, from Nokia, left a constructive comment in that post.
Amy points to what Mobile Jones wrote about Charlie Shick and described him a “social media expert.” He runs the company’s blogger outreach program. Another blogger, N95 user, and commenter on Amy's posts - Jenifer Hanen referred to him in hercomments.
Nokia has recently launched a new blog, Nokia Conversations. Amy points out that Mobile Jones reported
that this blog will “highlight the developments inside the world’s
largest device manufacturer, and new entrant into mobile content and
services that the 60,000 employee company represents. Some of those 60K
employees are also introduced along with their accomplishments and new
products. Comments are welcomed.”
So, Amy was pretty pleased that maybe, maybe, Nokia was listening. She goes on to offer Nokia some excellent advice about how to improve their customer service and technical support. She left a comment on their blog letting them know about the conversation (hmm . don't they have a listening system in place?). No comments yet. I will look forward to watching this conversation develop - maybe I'll get some answers about my own technical issues with my N95.
On the Phone: Our Customer Care Specialists are ready to assist you. Telephone: 1-888-NOKIA-2U (1-888-665-4228) TTY/TDD: 1-800-24-NOKIA (1-800-246-6542)
My colleague, Amy Gahran, had a bad experience purchasing her nokia n95 from Amazon. So, I took her advice to update the firmware. Well, Nokia's user support isn't the most intuitive. I felt like I was back in 1995. Amy was great and helped me by pointing me to the right resources.
1. The first thing you'll need to is to get your device product number. It's located underneath the battery. Warning, if you're as old as me and need reading glasses, go get a magnifying glass too. The point size must be size 2. Here's the instructions.
2. Now, go here. Supposedly if you type #0000# into your phone it will beam back your firmware version. Mine didn't work. But, Amy was able to tell me the most recent version.
3. Then go back to that form and type in your product number and see if you're up to date.
Looks like Amy got a Nokia that had been on the shelf for a while or the firmware wasn't update.
Either I'm just too old or we're in the early-adopter-the-technology-is-really-difficult-wait-five-years phase. Or as Karoli says "Mobiles Need To Suck Less"
