I've been playing in a sand box to explore online collaboration/social media tools and how they support network weaving. The big ah ha for me during our reflection that was that effective online collaboration tools for working in a networked way can't have top-down control interaction design. This gets in the way of everyone being able to do a little bit of work. It isn't just about tool features, you have to understand how working in a networked way is embedded in the interaction design of the tool.
I think it is more than just having self-organizing values embedded in the way the tool works. I think these are four qualities to look for:
- Network: This is a collection of people and organizations that linked together. It's your professional social network or a network of organizations or typically both.
- Self-Organizing: The ability for people to work together without a centralized or top down coordinator. It means letting go of control and letting others help you.
- Location: We are no longer tethered to our desktops or offices, but with mobile phones, GPS, and other "where" technology, location is important.
- Data Visualization: Given the volume of information and our ability to connect with more people, in order to manage our work visualization is now critical. This comes in the form of maps or other creative ways to see our networks.
It's funny how you discover an insight and then apply that lens to what you're seeing and patterns emerge. I've come across three different tools that embed these principles. These ideas are going to have an impact on the way nonprofits use the Web in 2010 and into the next couple of years.
Lucy Bernholz tipped me off to Groundcrew is a web/mobile software that organizes groups of people in real time in real life to work on projects and allows for complex coordination of tasks and communities. As the name implies, it is a way to turn the crowd into a crew. Network members can see who is available to help at any moment and can quickly communicate assignments to help people work together. This is a synthesis of real time tracking with real time coordination.
Stowe Boyd did a video interview and analysis and comments on the "participation design"
I am particularly impressed by the self-organizing qualities of Groundcrew, around 'participation design', where the volunteers are handed more control about how their involvement should be applied in some project or activity, instead of just being told what to do.
I haven't played with it because the tool isn't free (after 30 day trial). I don't want to fall into the "if you build they will come" trap. This tool might work best for organizations that have already built a network on Twitter or Facebook - and could import their friends into the system or have a way to identify people in a geographic area who have an interest in their project or work.
This tools like a good match for organizations that have the networked mindeset - value self-organizing and open participation. I'm thinking about organizations such as 350 or Moms Rising. For more traditional institutions that have worked in a particular way, embracing this tool might require addressing some cultural/change management issues first.
My Plancast for SXSW Session: Crowdsourcing Social Change
I recently came across a tool called "Plan Cast" which incorporates these concepts but in a different way. It is a social network where you share your future plans with your friends. You can also follow other people's plans. It easily allows you to share that information with your networks on Facebook or Twitter. It is a little bit more flexible than the social travel applications like TripIt because you enter any type of event. I've been noticing that in the comments a little bit of self-organizing on going.
Christine Egger shared an interesting presentation tool called Prezi that allows you to bust out of the linear powerpoint trap and present in a more flexible way. This might be a useful application if you're doing a session where you want to avoid talking at people, but want to integrate some visuals. Or, if you're presenting complex ideas - to be able to provide a macro, micro view.
How do you see the ideas of network, self-organizing, location, and data visualization impacting your nonprofit's work? What tools have you been using that incorporate these concepts?
great post Beth. Figuring out when to use something like GroundCrew is the key question, isn't it. Love the tip on plancast - will check it out. Your sandbox metaphor may be right for what is beginning to happen over at philanthropy2173 - http://philanthropy.blogspot.com/2009/12/innovations-in-embedded-givingand-idea.html - how to manage such a role for a web-based conversation-box is very much on my mind.
Lucy
Posted by: Lucy Bernholz | December 14, 2009 at 01:33 PM
Plancast sounds very cool, Beth. So how do people find each other there? I mean, are you just sharing plans with people with you're already in "network", or can people find each other based on common plans, even if they don't have an extant relationship? Which is more common? If the latter, I think it could be especially helpful for advocacy, a way to "invite" people to the work while still in the planning stages, instead of expecting them to just show up to what's already planned, as we often do.
Posted by: Melinda Lewis | December 15, 2009 at 10:41 AM
Thanks for sharing the Prezi, Beth. Agreed, it's a cool tool. Fun to play in the sandbox with you and the growing gang :)
Posted by: Christine Egger | December 15, 2009 at 12:27 PM
Hi Beth.
I'm also committed to social network analysis, and building networks, focused on common purposes. That's what the Tutor/Mentor Connection has been trying to do for the past 16 years. Now some of the software is catching up and may help us demonstrate the work we're doing, as well as accelerate it.
I encourage you to follow some of the articles I've been writing at http://tutormentor.blogspot.com about using maps to support networks. In 2010 we will begin using inFlow software donated by Valdis Krebs of http://www.orgnet.com/ to do some analysis of the networks we've been creating over the past 15 years. As we do this we'll be sharing what we learn on our blog and on our ning site.
Posted by: Dan Bassill | December 30, 2009 at 03:18 PM