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Craig Roth

I hadn't seen the list from Ross before - thanks for pointing me to it.

I've posted my own set of tips at
that basically divides what you can do into managing the inputs, throttle, processing, outputs, and reflection.

Some points I would add to the list you give: leverage presence technology, use social networking as a filter to find good information, matching channels to the message based on urgency, state your response times upfront, and to prepare yourself for interruptions (bookmarking your work).

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