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May 2010

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John Powers

I like what Jason Baer said of the interview: "It’s like an interview and wiki mash-up."

Computer stuff comes hard for me, but seems endlessly fascinating to speculate on the subject. So the announcement of Google Wave made me think. Dave Pollard wrote recently about Wave as "the wikification of conversation." I think you are ahead of the pack.

The question about Social CRM is a good one, but seems an impossible question in the context of TWT20. One of the reasons the question gets tricky is CRM and CMS tend to overlap in the more general question of how to manage collaborations. One of the great strengths of this blog is the content is particularly valuable for small and medium-sized organizations. So you tend to highlight cheap and free tools. The discussion of Social CRM and the relationship to databases I suspect plays out differently when the attention is toward cheap and free than when talking about enterprise solutions.

Some blogs do book salons where the author shows up for an hour and responds to comments. I think TWT20 is a better format than that. It seems a great way to practice for media interviews. It also seems like it would be a great tool for debating teams to practice or academic exercise.

I'm not sure how I found the interview prior to this post, but I did. I really enjoyed it then, and even more now revisiting it.

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