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Nicole Garst

Hi, Beth.

I've just had my first backchannel experience from a conference organizer perspective, so wanted to share what it's like as newbies. We recently held the New Times - New Tech Conference, hosted by the Minnesota Council of Nonprofits and MAP for Nonprofits (our 2009 Nonprofit Technology and Communications Conference). About a month beforehand, I promulgated the #ntnt tag through the @smartnonprofits Twitter account, and then the Minnesota nonprofit twitter-ers helped spread it around and use it, before and during the conference.

I think we are still incorporating how to use the information into our mix for evaluating/planning, and certainly there are many comments made in the online evaluation that echo the twitter stream. But I think the attendees who Twittered *were* more engaged (I know I am when I tweet the NTC!) and seemed to have a very high level of satisfaction.

From a trainer/organizer perspective, I personally will take all the feedback I can get, good and bad. Although I've never had the experience of publicly being put on spot by a Tweet, I think backchannels are a good way to open-source your event planning/management/training. Which can be uncomfortable; but I'm glad we were part of the conversation about our conference.

Thanks for the usual resource-rich post!

arkrausehardie

Was just listening to NPR and hearing that Congress and Senators were busy tweeting their constituents during Pres. Obama's speech and wondering how he monitors that back channel!

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