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These are all great suggestions - thanks for re-posting. The main behavior that needs to be "broken" (or overcome or worked into the mix) seems most often to be that staff live in email (Outlook in particular). I have not had a lot of success using wikis internally and have not tried much. We're currently using Central Desktop, including wiki tools, to manage internal and external teams on a large-scale website/communications revamp. I see lots of possibilities for wiki-type approaches to public web content in the organization and am trying to build comfort/familiarity with wikis in general through this and other projects. The MN conference sounds great, btw. Amazing how the twitterage opens it up to folks.

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